Improving Health Insurance Chatbots with Conversational AI

11 Insurance Chatbot Use Cases Why Providers Need AI Now Regardless of the industry, there’s always an opportunity to upsell and cross-sell. After they are done selling home insurance or car insurance, they can pitch other products like life insurance or health insurance, etc. But they only do that after they’ve gauged the spending capacity and the requirements of the customer instead of blindly selling them other products. Insurance chatbots collect information about the finances, properties, vehicles, previous policies, and current status to provide advice on suggested plans and insurance claims. The employment of chatbots has proved advantageous for many …